Services Research

Myriad provides researches and analyses to service industries; banking, insurance, multi finance, telecommunication, transportation, and others at national and regional levels. Myriad researchers thoroughly evaluate the vital parameters of service industries and help them build and sustain a winning business model.

 

 

Types of Research:

Customer satisfaction, new product development, concept testing, advertising, employee satisfaction and retention, and service quality.

Experiences

 

Institution :
Bank Muamalat (2011)

Subject :
A Study on Potential Location for Bank Muamalat Branches in Jakarta, North and South Sumatera


 

Institution :
Bank Mandiri (2012)

Subject :
Understanding on Banking Behavior of Y Generation in Indonesia


 

Institution :
Citilink Airlines (2012,2013)

Subject :
Customer Satisfaction and Bran Tracking Survey


 

Institution :
Jones Lang Lassale (property consultant) (2012)

Subject :
Primary Survey for Proposed New Mall in Cibubur


 

Institution :
Jones Lang Lassale (property consultant) (2013)

Subject :
Primary Survey for Proposed New Mall in Kemayoran


 

Institution :
KSO Sucofindo – Surveyor Indonesia (commodities surveyor) (2013,2014,2015)

Subject :
Customer Satisfaction Survey


 

Institution :
Multimedia Nusantara (telecommunication) (2012,2013,2014)

Subject :
Customer Loyalty and Satisfaction Survey